Service Support

RP820 Thermal Receipt POS Printer Technical Specifications

2026-01-13

RP820Thermal receipt POS printerTechnical Specifications

● Printing method: Line thermal printing

● Printing paper width: 79.5±0.5 mm

● Effective print width: 72 mm or 64 mm

● Effective resolution: 203 dpi (8 dots/mm)

● Printing speed: 300 mm/sec MAX

● Printhead performance:

Print density: 504 dots/line or 576 dots/line

Service life: 100 kilometers 5

● Printer interface:

Rongda Hezhong (Xiamen) Technology Group Co., Ltd.

Cash drawer control: 6-wire RJ-11 socket, outputs DC 24V/1A power signal to drive the cash drawer.

● Print characters:

ASCII character set: 12×24 dots, 1.25 (width) × 3.00 (height) mm

GB1 and 2 Chinese character set: 24×24 dots, 3.00 (width) × 3.00 (height) millimeters

International code pages: PC437, Katakana, PC850, PC860, PC863, PC865, WPC1252, PC866, PC852, PC858, and 10 other international languages.

Barcode printing: Supports printing up to 9 barcode types, including UPC-A, UPC-E, EAN(JAN)13, EAN(JAN)8, CODE39, CODABAR, ITF, CODE93, and CODE128.

● Printing paper specifications:

Paper type: Thermal paper

Recommended thermal paper rolls:

Specifications: AF50KS-E Manufacturer: Jujo Thermal Oy (Finland)

Specifications: TF-50KS-Manufacturer: Nippon Paper Industries Co., Ltd

Notice

(1) It is recommended to use the recommended or equivalent quality thermal printing paper, otherwise it will affect the printing quality or even reduce the life of the thermal printhead.

(2) Do not use paper rolls with the ends glued to the core of the paper roll, otherwise it may damage the printer.

(3) If the printing paper is contaminated by chemical agents or oils, it may fade or reduce its heat sensitivity, affecting the printing effect.

(4) Do not rub the surface of the printing paper with hard objects, otherwise it may cause fading.

(5) When the ambient temperature exceeds 70℃, the printing paper will fade, so special attention should be paid to the effects of ambient temperature, humidity and light.

● Command type used: Compatible with ESC/POS print command set

Character printing: Supports printing ANK characters, custom characters, and Chinese characters with double width and double height, and allows adjustment of character spacing.

Dot plot printing: Supports printing dot plots of different densities and downloaded graphics.

● Printer power adapter:

Adapter input voltage: AC 110V/220V, 50~60Hz

Adapter output voltage: DC 24V/2.5A

Printer input voltage: DC 24V/2.5A

● Printer weight: Approximately 2.3 kg (excluding paper roll)

● External dimensions:

190 (length) × 145 (width) × 140 (height) mm

● Environmental adaptation:

Operating temperature: 0~45°C; Operating relative humidity: 10%.〜80%

Storage temperature: -10~Storage temperature: 50°C; relative humidity: 10-90%